German Insurers' Digital Services Score a Mediocre 'C': Customer Satisfaction Survey Reveals Major Gaps

05.12.2023 Insure2000 Editorial Team

A 2023 Bitkom study reveals German insurance customers give digital services only a grade of 3.5 out of 5 ('C' or 'Satisfactory'). Discover why 43% find online sign-ups complicated, and why 66% still want human contact for claims. This analysis is crucial for understanding digital transformation in insurance, customer experience (CX), and the future of InsurTech.…

Insurance Industry Insights: What Top Advisors Wish They Knew Earlier (Part 1)

01.12.2023 Insure2000 Editorial Team

Discover the hard-earned wisdom from over 100 top insurance professionals. In this special edition of the Königsmacher Podcast, we compile 20 essential tips for newcomers, featuring insights from experts like Basti Kunkel, Patrick Hamacher, and Philip Wenzel. Learn the secrets to building a successful career in insurance, whether you're navigating Private Health Insurance (PKV), Public Health Insurance (GKV), or their U.S. equivalents like Private Health Insurance and Medicare/Medicaid.…

Private Health Insurance for Civil Servants: Finding the Best Supplementary Plans (Beihilfe)

29.11.2023 Insure2000 Editorial Team

Are you a German civil servant (Beamter) navigating private health insurance (PKV) and government healthcare subsidies (Beihilfe)? This guide explains how to find the best supplementary plans to cover your costs, with a comparison to US private insurance and Medicare/Medicaid for American readers. Learn about top-rated plans, coverage options, and expert evaluation criteria.…